Responsible Gaming

Our Commitment to Responsible Gaming

At Snaltiva Casino Hotels, we are committed to promoting responsible gaming practices across all our properties. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal distress.

As one of the leading luxury casino hotels in the world, we take our responsibility seriously to provide a safe and supportive environment for all our guests. We aim to help prevent gambling-related problems and to provide assistance to those who may develop issues with their gaming habits.

Recognizing Problem Gambling

Problem gambling can affect anyone. Some signs that gambling may be becoming a problem include:

• Spending more money and time on gambling than intended
• Gambling to escape problems or relieve feelings of helplessness, guilt, anxiety, or depression
• Trying unsuccessfully to cut down or control gambling
• Becoming restless or irritable when trying to cut down on gambling
• Lying to family members or others to hide the extent of gambling
• Jeopardizing or losing relationships, jobs, or educational or career opportunities because of gambling
• Relying on others to provide money to relieve desperate financial situations caused by gambling

Self-Help Tools

Our casino hotels provide various tools to help guests maintain control over their gambling:

• Voluntary Self-Exclusion: Guests can voluntarily exclude themselves from our gaming facilities for periods ranging from six months to five years or lifetime.
• Time and Spend Limits: Set personal limits on how long you play and how much you spend.
• Reality Checks: Periodic notifications about how long you've been playing.
• Self-Assessment Tests: Available at our responsible gaming information centers within our casino hotels.

Support Resources

If you or someone you know may have a gambling problem, we encourage you to seek help from the following resources:

Our Staff Training

All employees at our casino hotels receive comprehensive training on responsible gaming. Our staff members are equipped to:

• Recognize the signs of problem gambling
• Approach guests in a sensitive and confidential manner
• Provide information about available support resources
• Assist with self-exclusion requests

At Snaltiva Casino Hotels, we believe that gaming should remain what it was intended to be: entertainment. We are committed to fostering an environment that promotes responsible gaming while providing the luxury experience our guests expect from our casino hotels.

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